Answer a few questions about your account and what happened. It takes about 2–5 minutes, and there is no cost to find out where you stand.
We check the basics — operator, dates, amount — against what we already know.
If it looks like a fit, we ask for the supporting evidence from our evidence guide.
A member of the team reviews the file by hand — no automated accept or reject.
You get a decision and, if we can help, an engagement agreement with no upfront fees.
You do not need to create an SBGOK login to submit this form. SBGOK currently accepts cases involving at least USD 5,000 (or equivalent). Submission starts our review; it does not mean that the case has been accepted or that money will be recovered. We will confirm receipt and contact you by email about the next steps.
