ABOUT SBGOK.COM

Building a fairer claims system for people the industry overlooks.

Governance and roles

Who decides what, and where the boundary sits between our support work and regulated legal representation.

Case intake and review

Assesses completeness and fit against published criteria. Every accept or decline is made by a person.

Research and records

Traces entities, domains and licence positions, and maintains the public operator records with sources.

Independent professional network

Qualified lawyers and mediators engaged case by case, under their own separate terms.

Data protection

Owns evidence handling, retention and your data-rights requests. Read the policy →

Frequently asked questions

No. The eligibility check and the structured dossier assessment are free. SBGOK.com is paid only after money is successfully recovered.

Serious, evidenced claims against operators we can link to a Curaçao-connected legal entity, in the categories listed under claim types. Ordinary gambling losses are not claims.

Completeness review within 72 hours of a submitted intake, a decision within seven business days of a complete intake, and a substantive reply within 14 working days in every case.

No. We prepare and pursue claims as a support service. Where legal representation is required, an independent qualified professional is engaged under separate terms, which you see before agreeing.

Evidence lives in the secure case area behind individual sign-in, separate from the public site, and case details never appear in email notifications. The measures we have in place are listed in full on the privacy page.

If gambling has affected you

Recovering money is only part of it. Independent support organizations in your country can help with the rest, confidentially and free of charge.

See whether we can help with your case.

Free, 2–5 minutes