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Publications, shared, and mentions

Our own analysis of the claims we handle, regulatory developments that change a claimant’s position, industry reporting worth reading, and coverage that mentions our work. Everything we did not write is attributed and linked to the original.

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SBGOK publication

5 August 2026 · 2 min read

What should be confirmed before recovered money is paid out

The signed engagement terms should explain where recovered money is paid, which deductions may apply, and what written accounting the claimant receives.
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Latest

SBGOK publication

Claims practice

Claim timelines explained: what to expect and when

The current public response commitment is 14 working days. Resolution of an accepted case remains case-specific.
3 August 2026 · From the editor

SBGOK publication

Licensing

Licensing red flags: warning signs in an operator's registration

How to check an operator’s licence, legal entity and complaint route without assuming that the licence record answers every jurisdiction question.
1 August 2026 · From the editor

SBGOK publication

Claims practice

What happens after you submit a claim

What the free assessment covers, the current 14-working-day response commitment, and when separate engagement terms become necessary.
29 July 2026 · From the editor

SBGOK publication

Claims practice

The evidence checklist: what to gather before you start

The core records that help SBGOK assess a withheld-winnings, closure, KYC or self-exclusion matter, and how to preserve them.
24 July 2026 · From the editor

SBGOK publication

Claims practice

How the contingency fee actually works

Assessment is free; if a case proceeds, any contingency arrangement or external cost belongs in case-specific written terms.
18 July 2026 · From the editor

Regulatory update

Licensing

Curaçao licensing transition: what changes for players with open disputes

The LOK changed Curaçao’s licensing framework, but an open player dispute does not automatically transfer to a new licensor.
14 July 2026 · From the editor

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